Talkin' Bout an Evolution

Forgive me John Lennon and the Beatles, but just a little play on the title wording. Brian Brim is the coauthor of Strengths Based Selling, and I found a few of his thoughts in the Gallup Management Journal this week that you may find helpful too. His ideas, and those of David Liebnau, Executive Coach with Gallup, offer some insight as we evaluate change opportunities and growth here in the North Jefferson area. I was encouraged and reminded that real change takes time and persistence. In their words, we should be more patient. More will be accomplished through slight shifts than massive immediate changes.
According to Brim and Liebnau, everyone has their special way of doing things that is comfortable, your own special groove. Stepping out of your way of doing things and into another can feel a bit like putting on someone else’s shoes. Not too comfortable and certainly not that efficient. The challenge it seems is to appreciate the difference between actions and practices. Now stay with me here.
According to the writers, actions are the behaviors that you do with little thought. The actions a leader usually takes are determined by the "groove" he or she has developed over time. But how can you grow as a leader if you're forever contained in this same groove? You can't, and that is where practices come in. Practices are interventions that enable you to establish new ways of thinking, feeling, and behaving. They are essential to expand and develop your identity. To grow as a leader, you must slowly and steadily expand the groove. Adopting new practices which are slight shifts from what you already do enables you to access a different level of possible actions and create new opportunities. It is evolution, not revolution.
You don’t get out of your rhythm of what works, you just expand it.
This type of change is called slight-shift practice. It may be fairly easy too. But that's the point: When leaders are asked to do something they have the confidence to do and they see immediate success, they gain confidence from the positive feedback. Confidence and success drive them to repeat it. That's how sustainable development and wider grooves are created, and that's how great results happen. It is like a slow lazy stream that with time and persistence can become the Grand Canyon.
What small changes can you make this week that will lead you to a sea change of possibility? How about pushing back from your desk and talking with your team more about their ideas for improvement? How about dealing with problems immediately, instead of putting them off? How about delegating more to allow someone else to grow in a skill? Can you accept the challenge to just get things done without regard to whom gets the credit?
Now think about this idea in the context of our communities and growth. Think about it in the context of economic and professional development for yourself and the company that you support. Each entity be a company or a community has its own opportunity for development, and each has its own groove for certain. But what would happen if the groove or rhythm started to widen, just a little?
Will our opportunities expand if we take a few actions to partner more, to trust more, and to be more transparent? Once these first easier steps are taken, then and only then will you be able to really talk about creative change, innovation, and thoughtful risk taking.

Skunk works Smells Like Money

Now that we are through our elections,  it would be wise to take a pause and think for a moment about what trying times and the birth of true innovation can look like.  After all, our circumstances are not new.  We need to take a creative pause as well as deep breath and prepare to take a little risk and make some hard decisions about how we view innovation and creative change.  I learned of a term that is new to me, but for many of you reading today, perhaps it is not new to you.  Recall from the early 1940’s a strategy called Skunk works or skunkworks.  

            A skunkworks project is one typically developed by a small and loosely organized group of people who research and develop a project primarily for the sake of radical innovation.  Skunk works was born within the minds of the leadership of the Lockheed Aircraft Corporation in 1943 as they were tasked by the United States Government to build a jet fighter to counter a rapidly growing German jet threat.  In one month, based on the request, Clarence L. “Kelly” Johnson and his team of engineers at Lockheed are reputed to have developed a proposal, received a go-ahead with funding, and began development.  A formal contract for approval from the “powers that be” did not arrive until four months of project work had already been completed.  This type of Skunk Work strategy came to be known as the way to move forward with innovation quickly with only a handshake and rolling up your sleeves.  No contracts.  No official submittal process.  No slow meandering “take your time while we analyze this” complacency.  Skunkworks operates with a high degree of autonomy and unhampered by bureaucracy. 

Kelly is credited with operating the Skunk works effectively and efficiently albeit in an unconventional manner certainly.  He broke the rules, challenged the bureaucratic system and unleashed innovation.  End result:  Progress.  Skunk Works then is a small group of people who work on a project in an unconventional way.  The group's purpose is to develop something quickly with minimal management constraints.  Skunk Works are often used to initially roll out a product or service that thereafter will be developed according to usual business processes.

Although people have speculated that the name Skunkworks was inspired by the poor hygiene habits of overworked employees; it was really taken from the moonshine factory in the cartoon series "L'il Abner.”  Lockheed Martin has trademarked the name Skunk Works but they also refer to this type of project by the more formal name "Advanced Development Program" (ADP).  Kelly’s rule for innovation at Lockheed helped turn the face of a corporation answering the call of their country.  Perhaps it can help you innovate as you face the demands of your own business and customers.  Lockheed developed 14 basic rules for running an effective skunkwork.  I have modified them here to fit my general business needs.  Perhaps they will help you too as you innovate and create your own skunkwork for your organization.

1. The Skunk Works manager must be delegated practically complete control
2. Develop strong but small offices
3. The number of people having any connection with the project must be restricted in an almost vicious manner.  Use a small number of good people (10% to 25% compared to the so-called normal systems
4. Keep it simple for greater flexibility
5. Keep the paperwork way down, but do document the important things
6. Check your costs monthly to stay on top of expenses, commitments and what is needed to finish the project
7. Delegate to your project leader and give them greater than normal responsibility.   
8. Inspection and follow up are key, but do not duplicate effort
9. The leader must be delegated the authority to test his final product.  He can and must test it in the initial stages as well.
10. The specifications for the project must be decided immediately.
11. Funding a program must be timely so that the leader doesn't have to keep running to the bank to get support
12. There must be mutual trust between the project organization and the project leader with very close cooperation and liaison on a day-to-day basis.  This cuts down misunderstanding and correspondence to an absolute minimum.
13. Access by outsiders to the project and its personnel must be strictly controlled by appropriate security measures.
14. Reward based on performance and nothing else